Patient Information Handout

Branch Health Clinic Naval Station Norfolk

Welcome to the Military Medicine Department. This department is staffed with military and civilian doctors, physician assistants (PA's), nurse practitioners (NP's), Independent Duty Corpsmen (IDC's), registered nurses (RN's), Licensed Practical Nurses (LPN's) and Hospital Corpsmen. It is open from 0700 to 1900 and sees patients on an appointment only basis. Patients should arrive on time for their appointment time and should bring their medical records.

If you report to the clinic without an appointment and you believe that your condition is urgent, please let us know immediately. DO NOT wait in line. For non-urgent problems, you will be evaluated by clinic staff and referred to one of several medical care services available to our beneficiaries. This include:

  • Scheduling a same day (if available) or next available appointment.
  • Referral to the Military Acute Care Department (for new injuries or illnesses that require urgent care).
  • Referral to the Fast Track clinic (for minor, uncomplicated illnesses).

The primary method of obtaining health care is by scheduling an appointment with the assistance of the Tricare Service Center. Patients who desire an appointment should call 1-877-874-2273 or 1-866-645-4584. A courtesy phone is available at the reception desk. Clinic staff can provide assistance when necessary and can be reached at 314-6245 or 314-6246.

For acute care, call (757) 953-8760
Monday - Friday: 0700-1600

If you have an emergency, call 444-3333 (on Naval Station) or call 911 (civilian community) to request an ambulance. Please do not bring patients to the clinic after normal business hours as this may delay access to the care they need.

Patient care provider schedules are based on appointments of 15-20 minutes per patient (15 minutes for follow-up appointments). This allows the provider to focus on your main medical problem. If you have multiple or complex medical problems you should request two consecutive appointments when you call the Tricare Service Center or ask to speak to one of the clinic nurses prior to arranging your appointment.

Appointments for health care are in great demand and we work very hard to ensure that all available appointments are properly used. When a patient chooses to just not show up we lose the opportunity to use that appointment. This is costly to the Navy and reduces the number of appointments available to other personnel. If you make an appointment and are unable to keep it for any reason we ask that you call the Tricare Service Center prior to your appointment time to inform them and to reschedule if necessary.

Branch Health Clinic Naval Station Norfolk website


Admiral Joel T. Boone Branch Health Clinic

In addition to Sewell's Point Medical Clinic, services are available at the Boone Health Clinic on the Joint Expeditionary Base Little Creek - Ft. Story West Campus.

Phone: (757) 314-7300
Walk-in from 16:00 - 21:30

Dental services are available by calling (757) 953-8526/8527.

Last Updated: 24 September 2012